Terms & Conditions

By using www.originalgene.com (the “Website”) you agree to be bound to these Terms and Conditions (the “TAC”), which shall take effect upon your first and immediate access of this Website. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this Website.

1. Definitions

"OriginalGENE" or "we","us" or "our" refers to the brand "OriginalGENE" of ORG SERVICES LIMITED, whose principal place of business is at 1st floor Romer House, 132 Lewisham High Street, London, SE13 6EE, United Kingdom. and registered number is 10911838. “Product” or “Products” means OriginalGENE's products, testing kits, analysis, software, accounts, services and Website (including but not limited to text, images, graphics, and other material and information) accessed by the user. “Customer” means the person, company, or other entity that orders a Product, and is responsible for compliance with these Terms and Conditions. “Sample Provider“ means the person providing the DNA sample. This person may be the Customer If different to the Customer, the Sample Provider is also required to comply with these Terms and Conditions. "Personal Information" is information that can be used to identify you, either alone or in combination with other information. OriginalGENE collects and stores the following types of Personal Information: "Registration Information" is the information you provide about yourself when registering for and/or purchasing our Services (e.g. name, email, address, user ID and password, and payment information). "Genetic Information" is information regarding your genotype (e.g. the As, Ts, Cs, and Gs at particular locations in your genome), generated through the processing of your saliva by OriginalGENE or by its contractors, successors, and assignees; or otherwise processed by and/or contributed to OriginalGENE. "Self-Reported Information" is all information about yourself, including your disease conditions, other health-related information, personal traits, ethnicity, family history, and other information that you enter into surveys, forms, or features while signed in to your OriginalGENE account. "User Content" is all information, data, text, software, music, audio, photographs, graphics, video, messages, or other materials, other than Genetic Information and Self-Reported Information generated by users of OriginalGENE Services and transmitted, whether publicly or privately, to or through OriginalGENE. "Web Behavior Information" is information on how you use the OriginalGENE website (e.g. browser type, domains, page views) collected through log files, cookies, and web beacon technology. "Aggregated Genetic and Self-Reported Information" is Genetic and Self-Reported Information that has been stripped of Registration Information and combined with data from a number of other users sufficient to minimize the possibility of exposing individual-level information while still providing scientific evidence. "Website" means www.originalgene.com. “Agreement” means any agreement that is entered into between OriginalGENE and the Customer when the Customer activates an account or orders DNA kit through the Website, in person or by any other means indicated by OriginalGENE, including these TAC.

2. Acceptance of terms

Access and use of OriginalGENE Products is subject to the terms of the legal agreement between you and OriginalGENE set forth in these Terms and Conditions. These Terms and Conditions apply to any use of the Products, including but not limited to

a) creating and using a OriginalGENE account;

b) submitting a sample for DNA extraction and processing;

c) receipt of Results of your Genetic Data;

d) downloading a digital version of your Results. In order to access and use the Products you must first agree to these Terms and Conditions. OriginalGENE reserves the right to revise or supplement these TAC. The continued use of this Website following the posting of any revision or changes to these TAC constitutes acceptance of those changes.

3. Eligibility

You must not use the Services and may not accept the terms of service if you are not of legal age to form a binding contract with OriginalGENE or you are a person barred from receiving the Services under the laws of the jurisdiction in which you are resident or from which you use the Services. If you contribute or otherwise provide your own Genetic Information, you must be eighteen (18) years of age or older to agree to these terms of service on behalf of yourself or those for whom you have legal authority to agree. If your use of the Services includes creating a OriginalGENE account, without submitting a saliva sample or otherwise providing Genetic Information, you must be thirteen (13) years of age or older to use the Services and accept the terms of service.

4. Ordering the Products

You can place orders for the Products of OriginalGENE by following the process outlined on our Website. You acknowledge that by placing an order with us you will be under an obligation to pay for the Products in that order. The OriginalGENE order process allows you to check and amend any errors before submitting your order to us. Please take the time to read and check your order at each stage of the order process. All orders are subject to acceptance by OriginalGENE. We will send you an email to confirm acceptance. The contract between you and us will only be confirmed when we send you an email to confirm acceptance. OriginalGENE will charge your chosen payment method after we accept and confirm your order. If you reassess your order, you can cancel your order in accordance with our Refunds Policy. You must keep the contact details we hold for you up-to-date so that we can contact you if necessary about your order.

5. Payment

The price of the Products will be as quoted on our Website. The price of the Products may change from time to time, but changes will not affect any accepted orders. OriginalGENE accept payment with the payment methods listed on our Website. You must pay for the Products in advance. By submitting an order through our Website, you are confirming that the payment details provided on your order are correct and valid.
The payment for Products received is non refundable.

6. Time frame and delivery.

OriginalGENE shall use its best efforts to render the Services and to deliver Products within the estimated time frames:

    When you order a product from our Website, your DNA collection sample kit would arrive within 5 working days, subject to limitation related to third party carriers.
    You will have 12 months from the date of purchase to use your kit.
    Once your saliva sample was sent to the laboratory, the processing time can take up to 7 weeks. You will receive an email when your report is ready.

OriginalGENE shall, as soon as reasonably possible, notify its customers if any circumstances arise, which hinder or delay the performance of the delivery of the Products. The execution time shall be extended accordingly upon the occurrence of any such circumstances. While OriginalGENE will use all reasonable endeavors to meet any time estimation, it reserves the right to amend such estimation if it is absolutely necessary due to unforeseeable situations. If the delivery is prolonged for more than thirty days beyond the original delivery date provided by OriginalGENE then the Customer has the right to terminate the Agreement and receive a full refund. Details of relevant export regulations apply to the export of goods.

7. Faulty or damaged goods

Any goods supplied by us and found to be faulty or damaged will either be replaced free of charge or refunded in full. Any Product damaged when delivered must be notified to us within 3 days of delivery. We may arrange for the collection of the damaged goods. You are required to check on receipt of your order whether the Products meet the requirements as stipulated in the Agreement. If the Product falls below these requirements you are obliged to notify OriginalGENE in writing as soon as possible, and in all events within 14 days of delivery. If it is demonstrated that the Products do not meet the requirements of the Agreement, OriginalGENE has the option to return and replace such Products with new Products or to return the invoice value of such Products.

8. Right to cancellation

The Customer has the right to cancel the Agreement within seven (7) days of the Confirmation Date of the order, free of charge and without giving any reason. If the Customer wishes to terminate the Agreement with OriginalGENE after this seven-day period, OriginalGENE reserves the right to refund any payment made by the Customer less any delivery and/or consumable costs incurred. To exercise their right to cancellation the Customer must notify OriginalGENE in writing or by email using the contact details found on the Website. If the Customer exercises their right to cancel, OriginalGENE shall see to the reimbursement within 30 days of safe receipt of all returned goods. In the event of the frustration of the contract due to, but not limited to, one or more of the following: the absence of a usable DNA sample being provided to OriginalGENE; no receipt of the required written consent by the Sample Provider to agree to these terms and conditions being provided; a bona fide Force Majeure Event as defined in clause 22 (FORCE MAJEURE); any other such frustrating event as identified by law and advised in the opinion of a barrister or solicitor appointed by OriginalGENE; then OriginalGENE is entitled to validly Terminate the contract under clause 18(termination).

9. Use of personal information

If an account is registered or a Product order placed, OriginalGENE will process Registration Data, such as name, address, email address and phone number of the Customer. This Registration Data will be used by OriginalGENE to optimally execute the Agreement, such as maintaining contact with the Customer, performing market research, and informing the Customer of similar products and/or services by OriginalGENE or of our latest products and/or services that we believe they might find of interest. The Customer will have the option to opt out of receiving further information and have all personal details removed from OriginalGENE databases. This Registration Data shall not be passed to third parties without prior consent unless there is a legal obligation or judicial order. The Genetic Data, as contained in the DNA sample you provide to OriginalGENE, is considered sensitive Personal Information. By providing a DNA sample to OriginalGENE the Sample Provider agrees to give their explicit consent to OriginalGENE to process your sensitive Personal Information in accordance with these Terms and Conditions, which may include research and development activities such as performing data analysis studies in association with your Self-Reported Data. As part of this process, wherever it is possible, Genetic Data and Self-Reported Data will be processed in an anonymized fashion with related Registration Data removed and results combined.

10. Customer account

Some services on our site permit or require you to create an account to participate or to secure additional benefits. You agree to provide, maintain and update true, accurate, current and complete information about yourself as prompted by the service. You shall not impersonate any other person or entity or misrepresent your identity or affiliation with any person or entity. If you provide any Registration Data that is untrue, inaccurate, not current or incomplete, or if OriginalGENE has reasonable grounds to suspect that such information is untrue, inaccurate, not current, or incomplete, OriginalGENE has the right to suspend or terminate your account and refuse any and all current or future use of our Products. As part of your Website account setup with OriginalGENE, you will create a username and password. You are responsible for maintaining the confidentiality of the username and password and are fully responsible for all activities that occur under your username and password. If you allow third parties to access OriginalGENE Website through your username and password, you will defend and indemnify OriginalGENE and its affiliates against any liability, costs, or damages arising out of claims or suits by such third parties based upon or relating to such access and use. You agree to immediately notify OriginalGENE of any unauthorized use of your username or password or any other breach of security and ensure that you properly log off from your account at the end of each session. OriginalGENE cannot and will not be liable for any loss or damage arising from your failure to comply with these terms.

11. Data protection

OriginalGENE takes the security and confidentiality of our Customer’s Personal Information extremely seriously and maintains a high level of protection so that third parties do not unnecessarily gain access. Personal Information is password protected and stored on secure servers that are only accessible to authorized personnel of OriginalGENE. Your DNA sample is barcoded with no personal or identifying data included in the return mailing. Genetic Data contained within your DNA sample is held in a secure laboratory facility protected by 24-hour surveillance. We warrant that we will process your Personal Information in compliance with all applicable laws, enactments, regulations, orders, standards and other similar instruments. We further warrant that having regard to the state of technological development and the cost of implementing any measures, we will: Take appropriate technical and organizational measures against the unauthorized or unlawful processing of Personal Information and against the accidental loss or destruction of, or damage to, Personal Information to ensure a level of security appropriate to:

- The harm that might result from such unauthorized or unlawful processing or accidental loss, destruction or damage;

- The nature of the data to be protected;

Take reasonable steps to ensure compliance with those measures. Registration Data will not be sold or given to any third party, including advertisers and/or business partners at any stage unless required to do so in accordance with national legislation, e.g. pursuant to a Court Order. You have the right of access to your own Personal Information.

12. Customer warranties

By accessing OriginalGENE Products and services, you agree to, acknowledge, represent and warrant the each and every of the following: You give permission to OriginalGENE to perform genotyping services on the DNA extracted from your sample and to disclose the results of analyses performed on your DNA to you and to others you specifically authorize. You confirm that you are eighteen (18) years of age or older if you are providing a sample. You are guaranteeing that any sample you provide is your own. If the DNA sample is provided by a Sample Provider who is not the Customer, the Customer warrants that the Sample Provider has acknowledged and agreed to the Terms and Conditions. If you are a Customer outside of the USA providing a sample, you confirm that this act is not subject to any export ban or restriction in the country in which you reside. You take full responsibility for any possible consequences resulting from your sharing access to your Results with others. You understand that your Personal Information will be stored in OriginalGENE databases and will be processed in accordance with the OriginalGENE Privacy Policy. You agree that you have the authority, under the laws of the jurisdiction in which you reside, to provide these representations. In case of breach of any one of these representations, OriginalGENE has the right to terminate the Agreement and refuse any and all current or future use of the Products and services (or any part thereof) and you will defend and indemnify OriginalGENE and its affiliates against any liability, costs or damages arising out of breach of the representation. UNDER THE HUMAN TISSUE ACT 2004 TAKING DNA FROM ANOTHER PERSON WITHOUT THEIR CONSENT IS A CRIMINAL OFFENCE PUNISHABLE BY IMPRISONMENT OR A FINE OR BOTH.

13. OriginalGENE intellectual property rights

We assert all our intellectual property rights, including but not limited to copyright, databases and know-how, in our Website and Products. OriginalGENE logos and products and services names are trademarks of OriginalGENE and these marks together with the OriginalGENE's name and any other OriginalGENE trade names, service marks, logos, domain names and other distinctive brand features are the “OriginalGENE Marks”. Unless agreed otherwise in writing by OriginalGENE, other than through the Use of Content, clause 14, nothing in these Terms and Conditions gives you a right to use any OriginalGENE Marks and you agree not to display or use in any manner, OriginalGENE Marks. The Customer agrees that they shall not remove, obscure or alter any proprietary rights notices that may be affixed to or contained within the Products. The Customer expressly guarantees that all instructions and directions pertaining to the use of the Website and/or the Products will be followed and that the Website and/or the Products will not be used in any way that could damage OriginalGENE and/or third parties

14. Use of content

All domains and copyright in the Website and associated Products is owned by OriginalGENE and all trade marks are the property of OriginalGENE. The domains, logos, functions and the contents of all the sites (including but not limited to information, artwork, text, animations, video, audio, pictures and media files) are protected by copyright and trademark legislation. We may change or delete content at any time, in any way, for any or no reason. You may access and use the Product content for personal and non-commercial purposes only. You may not modify, reproduce, republish, post, transmit, distribute or use any of the Website or Product content for any other purpose without OriginalGENE express written consent. Where consent is granted, you agree to: - provide the content as it appears on the OriginalGENE Website or Product with no changes including but not limited to refraining from presenting selections which might tend to misrepresent the substance of the Product content; - include the following attribution on the first page of any materials you distribute: © OriginalGENE Ltd 2016. All rights reserved; - agree you have no right to offer anyone else any further right with respect to this Website or Product content; - do not use the Product content in a manner that suggests an association with any of our Products, services or brands. Without explicit consent from us, as agreed in writing, any business, high-volume or automated use of our Website or Products is prohibited. In the event that we offer downloads of software and you download such software, the software, including any files, images incorporated in or generated by the software, and data accompanying the software (collectively, the "Software") are licensed to you by us or third-party licensors for your personal, noncommercial home use only. We do not transfer title to the Software to you. You may not distribute or otherwise exploit the Software or decompile, reverse engineer, disassemble or otherwise reduce the Software to a human-readable form.

15. Rules of conduct

The following Rules of Conduct apply to use of our Products, this Website and other media channels such as (but not limited to) Facebook or Twitter. By using our Products, Website or other media channels you agree that you will not distribute any content that: is defamatory, abusive, harassing, threatening, or an invasion of a right of privacy of another person; is bigoted, hateful, or racially or otherwise offensive; is violent, obscene, pornographic or otherwise sexually explicit; otherwise harms or can reasonably be expected to harm any person or entity; is illegal or encourages or advocates illegal activity or the discussion of illegal activities with the intent to commit them; infringes or violates any right of a third party including: copyright, patent, trademark, trade secret or other proprietary or contractual rights; right of privacy (specifically, you must not distribute another person's personal information of any kind without their express permission) or publicity; any confidentiality obligation; is commercial, business-related or advertises or offers to sell any products, services or otherwise (whether or not for profit), or solicits others (including solicitations for contributions or donations); contains a virus or other harmful component, or otherwise tampers with, impairs or damages the Products, Website, other media channels or any connected network, or otherwise interferes with any person or entity's use or enjoyment of the Sites; violates any specific restrictions applicable to a Forum, including its age restrictions and procedures; is antisocial, disruptive, or destructive. We cannot and do not assure that other users are or will be complying with the foregoing Rules of Conduct or any other provisions of these terms and conditions, and you hereby assume all risk of harm or injury resulting from any such lack of compliance. We reserve the right, but disclaim any obligation or responsibility, to refuse to post or communicate or remove any content from our Website or any other channel that violates these Rules of Conduct and identify any user to third parties, and/or disclose to third parties any content or personally identifiable information, when we believe in good faith that such identification or disclosure will either facilitate compliance with laws, including, for example, compliance with a court order or subpoena, or help to enforce these Rules of Conduct, and/or protect the safety or security of any person or property. Moreover, we retain all rights to remove any or all content at any time.

16. Prices

The prices published by OriginalGENE on the Website or through other channels apply to the Agreement and to the various Products offered on or through the Website, unless parties have agreed otherwise. OriginalGENE is entitled to change these prices and/or offer promotional discounts from time to time. Changes will apply to any new Agreements made after any price is adjusted on the Website. All prices cited by OriginalGENE are listed in US dollars (USD) exclusive of VAT except where stated otherwise. Delivery charges are not included in the prices quoted. The amount the Customer owes to OriginalGENE as result of the Agreement will be settled in advance through a safe online payments system, unless otherwise agreed in writing. The Customer is obliged to provide OriginalGENE with all information necessary to process payment correct and in full. OriginalGENE will carry into effect the Agreement only after all necessary information concerning the payment authorisation has been received by OriginalGENE.

17. Limitations of liability

ORIGINALGENE will not be liable for any delays in delivery and/or non delivery of the Services and Products due to an act of God, natural disaster, action by any government entity, strike, difficulties due to network components or connections outside OriginalGENE’s control, electronic malfunction of hardware or communication systems or any other condition beyond OriginalGENE’s control affecting production or delivery in any manner. Customer is solely responsible for the accuracy and content of all Customer Self Reported Information and Registration Information and any information or material provided by Customer to OriginalGENE. OriginalGENE will not be liable for any errors in content or omissions, other than errors caused by OriginalGENE gross negligence or willful misconduct. OriginalGENE makes no guarantees, representations, or warranties, express or implied: (a) as to the level of service or Product, sales or purchases or other health benefit resulting from the Services or Products provided under these TAC or the Agreement; (b) that such Services or Products will meet any or all of Customer’s requirements; or (c) that OriginalGENE performance of such Services and provision of the Products will be uninterrupted or error-free.
THE PRODUCTS AND SERVICES PROVIDED UNDER THESE TAC OR AGREEMENT ARE PROVIDED ON “AS IS” “AS AVIALABLE” BASIS. EXCEPT AS EXPRESSLY STATED IN THESE TAC OR ANY AGREEMENT, ORIGINALGENE HEREBY DISCLAIMS ALL EXPRESS OR IMPLIED WARRANTIES REGARDING THE PRODUCTS OR SERVICES PROVIDED HEREUNDER, OR ANY PORTION THEREOF, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

NOTHING IN THESE TERMS AND CONDITIONS SHALL LIMIT OR EXCLUDE OriginalGENE LIABILITY FOR: DEATH OR PERSONAL INJURY CAUSED BY ITS GROSS NEGLIGENCE; FRAUD OR FRAUDULENT MISREPRESENTATION.
OriginalGENE SHALL UNDER NO CIRCUMSTANCES WHATEVER BE LIABLE TO THE CUSTOMER OR SAMPLE PROVIDER, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), BREACH OF STATUTORY DUTY, OR OTHERWISE, FOR ANY LOSS OF PROFIT, OR ANY INDIRECT, PUNITIVE OR CONSEQUENTIAL LOSS (INCLUDING BUT NOT LIMITED TO LOSS OF REVENUE, LOSS OF ANTICIPATED SAVINGS, LOSS OF GOODWILL, LOSS OR CORRUPTION OF OR DAMAGE TO DATA OR FOR ANY INCIDENTAL, CONSEQUENTIAL OR SPECIAL LOSS OR DAMAGE) ARISING UNDER OR IN CONNECTION WITH THE AGREEMENT; OriginalGENE AGGREGATE TOTAL LIABILITY TO THE CUSTOMER OR SAMPLE PROVIDER IN RESPECT OF ALL OTHER LOSSES ARISING UNDER OR IN CONNECTION WITH THE AGREEMENT (INCLUDING THESE TAC), WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), BREACH OF STATUTORY DUTY, OR OTHERWISE, SHALL IN NO CIRCUMSTANCES EXCEED THE TOTAL SUM OF THE CONSIDERATION RECEIVED BY OriginalGENE FROM THE CUSTOMER OR SAMPLE PROVIDER UNDER THESE TAC OR ANY AGREEMENT. THE TERMS IMPLIED BY SECTIONS 3 TO 5 OF THE SUPPLY OF GOODS AND SERVICES ACT 1982 AND SECTIONS 13 TO 15 OF SALE OF GOODS ACT 1979 ARE, TO THE FULLEST EXTENT PERMITTED BY LAW, EXCLUDED FROM THESE TAC OR ANY AGREEMENT.
THIS CLAUSE 17 SHALL SURVIVE TERMINATION OF THE AGREEMENT.

18. Termination

OriginalGENE may at any time, terminate an Agreement, if: (i) the Customer has breached any provision of these Terms and Conditions or any Agreement; or (ii) the Customer is in default of payment; or (iii) OriginalGENE is required to do so by law; or (iv) the partner with whom OriginalGENE offered the Products to you has terminated its relationship with OriginalGENE or ceased to offer its services to you; or (v) a contractually frustrating event arises; or (vi) OriginalGENE is no longer able to provide the Products to users in the country in which you reside.

Consequences of Termination: In the event of termination by OriginalGENE of these TAC or any Agreement in accordance with this clause 18 as aforementioned, OriginalGENE will not be liable for any costs or damages incurred by the Customer as a result of such termination.

Payments paid in advance for services or Products not yet received by Customer or processed by OriginalGENE before Termination will only be refunded to Customer in the event the termination by OriginalGENE is due to restrictions of the applicable laws or failure by third party service provider to provide products or services to OriginalGENE. It is hereby clarified that the Customer will not be entitled to refunds or any reimbursements in the event of termination by OriginalGENE due to breach by Customer of these TAC or any Agreement or any fraudulent activity by Customer, in which case OriginalGENE will be entitled to withhold all funds existing on Customer’s account and to setoff any payment or compensation due to OriginalGENE as a result of Customer actions as aforementioned from such funds.

Any suspected fraudulent, abusive or illegal activity that may be grounds for termination of your use of the Products or services may also be referred to appropriate law enforcement authorities without derogating from any remedy to which OriginalGENE is entitled to under these TAC or any applicable laws.
This Agreement and TAC are to the benefit of the parties only, the Customer and the Sample Provider acknowledge and agree that OriginalGENE will not be liable to any third party whatsoever. Furthermore, OriginalGENE will not be liable to the Customer for any termination of Customer’s access to the Products or Services, if such is due to: (i) violation by Customer of any terms of these TAC or any Agreement; or (ii) breach by Customer of any laws; or (iii) harmful use by Customer of the Products and Services; or (iv) Customer interference to other users of the Website; or (v) any fraudulent activity by the Customer.

Upon termination of an Agreement, these TAC will continue to govern the relations between parties to the extent that they are necessary for the completion of it.

19. Unsolicited submissions

Any non-personal material, information or other communication (the “Information”) you post, email or transmit to OriginalGENE will be considered non-confidential and non-proprietary. By sending this Information to OriginalGENE you grant it a non-exclusive, royalty-free, perpetual, transferable, irrevocable and fully sub licensable right to copy, disclose, distribute, incorporate into other material and otherwise use the Information and all data, images, sounds, text and other things embodied therein for any and all commercial or non-commercial purposes. If you submit Information to OriginalGENE that we subsequently use, you will hereby indemnify OriginalGENE against all damages and costs that OriginalGENE suffers or makes as a result of claims by third parties that the use and/or exploitation of the Information violates the intellectual property rights of third parties or is otherwise wrongful to a third party.

20. Transfer of rights

OriginalGENE is entitled to assign, novate or transfer to any third party any or all of its rights and obligations on account of the Agreement, the Services or these Terms and Conditions without consent of the Customer. The Customer is not entitled to assign, novate or transfer to any third party any or all of its rights and obligations on account of the Agreement, the Service or these Terms and Conditions without the consent of OriginalGENE. The consent of OriginalGENE is given entirely at its own discretion.

21. Third party rights

We confirm that it is not your intent or the intent of OriginalGENE to confer any rights on any third parties by virtue of these Terms and Conditions and accordingly the Contracts (Rights of Third Parties) Act 1999 shall not apply to these Terms and Conditions.

22. Force majeure

Neither party shall be liable for any failure or delay in performing its obligations under any contract for purchase of the Products to the extent that such failure or delay is caused by a Force Majeure Event. A Force Majeure Event means any event beyond a party's reasonable control, which by its nature could not have been foreseen, or, if it could have been foreseen, was unavoidable, including strikes, lock-outs or other industrial disputes (whether involving its own workforce or a third party's), failure of energy sources or transport network, acts of God, war, terrorism, riot, civil commotion, interference by civil or military authorities, national or international calamity, armed conflict, malicious damage, breakdown of plant or machinery, nuclear, chemical or biological contamination, sonic boom, explosions, collapse of building structures, fires, floods, storms, earthquakes, loss at sea, epidemics or similar events, natural disasters or extreme adverse weather conditions, or default of suppliers or subcontractors.

23. Disputes

These Terms & Conditions and any dispute that arises there from or in connection therewith, will be governed by and shall also be interpreted in accordance with the law of United Kingdom

24. Disclaimer

THE OriginalGENE PRODUCT RANGE IS INTENDED FOR INFORMATIONAL AND EDUCATIONAL USE ONLY AND IS NOT INTENDED TO BE USED FOR MEDICAL ADVICE OR DIAGNOSIS OR TREATMENT. WE DO NOT PROVIDE MEDICAL ADVICE AND CANNOT GUARANTEE A PARTICULAR OUTCOME AS A RESULT OF YOU TAKING ANY COURSE OF RECOMMENDED ACTION OR ADVICE OUTLINED BY YOUR RESULTS ON THE BASIS OF YOUR GENETIC PROFILE. ALTHOUGH WE TAKE A STRONG EVIDENCE-BASED APPROACH, THE INFORMATION WE PROVIDE IS BASED ON A SMALL SUBSET OF GENETIC MARKERS AND AS A RESULT IS ONLY ONE PART OF A MUCH LARGER PICTURE. THERE MAY BE ADDITIONAL GENES, UNKNOWN GENETIC INTERACTIONS, ENVIRONMENTAL FACTORS, OR LIFESTYLE CHOICES THAT ARE MORE IMPORTANT PREDICTORS. ALWAYS SEEK THE ADVICE OF YOUR PHYSICIAN WITH ANY QUESTIONS YOU MAY HAVE REGARDING YOUR PHYSICAL OR MENTAL HEALTH AND WELLNESS. BEFORE MAKING ANY CHANGES TO YOUR LIFESTYLE, DIET OR EXERCISE ROUTINES YOU MUST FIRST CONSULT A PHYSICIAN OR OTHER QUALIFIED HEALTH CARE PROVIDER. PLEASE BE ADVISED THAT YOU ARE SOLELY RESPONSIBLE FOR THE WAY INFORMATION IN YOUR OriginalGENE REPORT IS INTERPRETED AND ACTED UPON AND ANY RECOMMENDATIONS YOU FOLLOW YOU DO SO AT YOUR OWN RISK. IN NO WAY WILL OriginalGENE OR ANY PERSONS ASSOCIATED WITH OriginalGENE BE HELD RESPONSIBLE FOR ANY INJURIES OR PROBLEMS THAT MAY OCCUR DUE TO THE USE OF THE INFORMATION PROVIDED BY OriginalGENE OR THE ADVICE CONTAINED WITHIN. IF YOU THINK YOU MAY HAVE A MEDICAL EMERGENCY, CALL YOUR DOCTOR OR THE RELEVANT EMERGENCY SERVICES IMMEDIATELY. IN ADDITION, WE MAKE NO REPRESENTATIONS OR WARRANTIES CONCERNING ANY TREATMENT, ACTION, APPLICATION OR USAGE OF DIETARY SUPPLEMENTS, MEDICATION, PREPARATION OR OTHER PRODUCT OR SERVICE BY ANY PERSON FOLLOWING THE INFORMATION OFFERED OR PROVIDED WITHIN OR THROUGH OUR WEBSITE. RELIANCE ON ANY INFORMATION APPEARING ON OUR WEBSITE OR OTHER CHANNELS INCLUDING BUT NOT RESTRICTED TO SOCIAL MEDIA IS STRICTLY AT YOUR OWN RISK. SITES MAY CONTAIN THE OPINIONS AND VIEWS OF OTHER USERS. GIVEN THE INTERACTIVE NATURE OF OUR WEBSITE AND OTHER CHANNELS, WE CANNOT ENDORSE, GUARANTEE, OR BE RESPONSIBLE FOR THE ACCURACY, EFFICACY, OR VERACITY OF ANY CONTENT GENERATED BY OUR USERS. SITE CONTENT IS INTENDED FOR EDUCATIONAL AND ENTERTAINMENT PURPOSES ONLY. SUCH CONTENT IS NOT INTENDED TO, AND DOES NOT, CONSTITUTE LEGAL, PROFESSIONAL, MEDICAL OR HEALTHCARE ADVICE OR DIAGNOSIS, AND MAY NOT BE USED FOR SUCH PURPOSES. WE SHALL NOT BE RESPONSIBLE FOR ANY ERRORS OR OMISSIONS CONTAINED ON OUR WEBSITE AS IT IS FOR GENERAL GUIDANCE ONLY. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE WEBSITE WITHOUT NOTICE. THE WEBSITE MAY CONTAIN LINKS TO EXTERNAL INTERNET PAGES. OriginalGENE HAS NOT REVIEWED ALL THESE SITES AND THEY ARE NOT UNDER OUR CONTROL. OriginalGENE IS NOT LIABLE FOR THE USE OR THE CONTENT OF THESE EXTERNAL SITES OR FOR THE CONTENT OF ANY THIRD PARTY SITE WHICH LINKS TO US. NEITHER OriginalGENE, OR ITS SUCCESSORS, EMPLOYEES, PARTNERS, SUPPLIERS, AGENTS AND REPRESENTATIVES, NOR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING OR DELIVERING THE OriginalGENE WEBSITE IS LIABLE FOR ANY DIRECT, INCIDENTAL, CONSEQUENTIAL, INDIRECT OR ANY OTHER DAMAGES ARISING OUT OF YOUR ACCESS TO, OR INABILITY TO ACCESS, OR USE OF, OR INABILITY TO USE, THE OriginalGENE WEBSITE AND PRODUCTS. THIS INCLUDES, BUT IS NOT LIMITED TO, ECONOMIC LOSS, INJURY, ILLNESS OR DEATH. OriginalGENE EXCLUDE TO THE FULLEST EXTENT PERMITTED BY LAW ALL WARRANTIES, CONDITIONS, TERMS AND UNDERTAKINGS, EXPRESSED OR IMPLIED, WHETHER BY STATUTE, COMMON LAW, CUSTOM, TRADE USAGE, COURSE OF DEALINGS OR OTHERWISE IN RESPECT OF THE GOODS AND SERVICES PROVIDED BY OriginalGENE. NOTHING IN THIS CLAUSE SHALL AFFECT YOUR STATUTORY RIGHTS AS A CONSUMER.

25. Severability

Clause If any portion of these Terms and Conditions is found to be unenforceable, the remaining portion will remain in full force and effect. Parties will replace the invalid parts with conditions that are indeed valid, and which, in view of the content and intent of these Terms and Conditions, conform to the judicial effects of the invalid part as closely as possible.

26. Notice

Notices to you may be made via either email, regular mail, phone or through your OriginalGENE Customer Account. Official notices related to our Terms and Conditions must be sent to us at: ORG SERVICES LIMITED, 1st floor Romer House, 132 Lewisham High Street, London, SE13 6EE, United Kingdom. Business address: 15 Hanover Square, 6th Floor, London, W1S 1HS, United Kingdom